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Are you close to selling out your season? Looking to increase your sellable capacity? This guide will walk you through the steps to add new sessions or increase your existing session capacity, helping you get more bums on seats!

Contents

Adding New Sessions

Have you thought about adding extra sessions to your season to get even more people into your show? Your first step is to talk to your venue to see what options they might have for adding extra sessions. Consider including day-time sessions or sessions on different days to capture all sorts of new audiences.

If you wish to add extra sessions you must:

  • Talk to your venue and get approval to add the extra session time/s.
  • Email artists@adelaidefringe.com.au and CC in ticketing@adelaidefringe.com.au with all the information for the new session (times/dates/prices/capacity/etc).
  • IMPORTANT: CC in your venue too, as we'll need their written confirmation.

Once Adelaide Fringe has received confirmation from both the artist and venue, we will build the new session ready for sale.

Adding sessions may attract a higher registration fee (if you have paid for a 1-3 sessions registration, you will need to pay the difference for 4+ sessions registration at settlement). Please get in touch if you would like to check this prior to requesting additional sessions.

Please note: Requests to add sessions may have a minimum 48-hour turn around during the festival period.

Increasing Your Capacity

The Ticketing Team will be happy to assist you in making changes to your capacity.

What To Do

  • Talk to your venue first and foremost – your venue will need to approve any increase to your capacity.
  • Consider that all audience members may need to wear a mask throughout the performance, regardless of how many people are in the space, and that this will need to be enforced by the venue and front-of-house staff.

What's Next?

Once you have approval from your venue, please email your capacity change request to ticketing@adelaidefringe.com.au and include your venue contact in the email to speed up the process.

Please note: Requests to change your capacity may have a minimum 48-hour turn around during the festival period.

If you have any questions, please get in touch with artists@adelaidefringe.com.au or ticketing@adelaidefringe.com.au.

Summary

  • Always get venue approval before adding sessions or increasing capacity.
  • Email the Adelaide Fringe Artist and Ticketing Teams with all necessary details and CC your venue for confirmation.
  • Be aware of potential registration fee increases for adding sessions.
  • Allow at least 48 hours for requests to be processed during the festival.

Additional Resources