This guide will help you get clear on your show, your audience, and how you're going to reach them. Work through the four templates below and you'll come away with a simple, practical marketing plan you can actually run with this Fringe season, and beyond.
TIP: You don't need a marketing background for this. Keep it honest, keep it simple, and focus on what you can realistically do.
What's in this guide
- Your Show Goals
- Know your Audience
- The Path to a Ticket Sale
- Your Marketing Action Plan
- Your Marketing Budget
- Marketing Channels to Consider
- Quick-start Checklist
- Download the Editable Template
- Additional Resources
Your Show Goals
What are you hoping to get out of this Fringe season? Keep your goals realistic and something you can actually measure: Eg sales, audience growth, press, or your own development as an artist.
• Eg Sales goal: Increase ticket sales by 10% on last year
• Eg Audience growth: Grow your email database by 10%, social followers by 15% etc
• Eg PR: Get coverage in two local media outlets and grow visibility in your genre
• Eg Professional growth: Attend two Honey Pot sessions and network with interstate presenters
Know Your Audience
Before you invest money on advertising, get clear on who you're actually talking to. Look at your past ticket buyers or social media followers as a starting point. First show? Start with your own networks, eg family, friends, and community, and build out from there.
TIP: A themed show often appeals to a particular group. Eg a comedy show about teaching will appeal to teachers. Think about who your show speaks to and how you'd pitch it to them directly.
It's also common for a show to have more than one audience profile. You might have a core group of regulars, plus a few other types of people who'd enjoy the show for different reasons. For example, a stand-up show could appeal to regular comedy-goers, first-timers drawn in by a social media clip, and corporate groups looking for a fun night out. If that sounds like your show, fill out a quick profile for each group using the template below.
WHO ARE THEY? |
WHAT MATTERS TO THEM? |
HOW DO THEY BUY? |
HOW DO YOU REACH THEM? |
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Age Range: e.g. 28 - 40 Gender: e.g. Females, Males, LGBTQIA+ Occupation: e.g. Tradies, corporate, nurses Where they live: e.g. City dwellers, suburbans, regional residents |
Interests & hobbies: e.g. live music, bar lover, socialising with friends What they value: e.g. community engagement, experiencing new things Lifestyle: e.g. active, tech-savvy
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Budget e.g. how much can they afford to pay $10 tickets, $30 tickets, $50 tickets? What makes them choose your show: e.g. show reputation, accessibility of location, reading reviews, price, genre, style or content How they like to buy tickets: e.g. fuss free online ticket purchase |
e.g. social media updates, email marketing, word of mouth, local press, radio, other channels |
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Profile #1
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Profile #2
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The Path to a Ticket Sale
People rarely buy a ticket the first moment they hear about your show. They discover it, weigh it up, buy a ticket, and (hopefully) tell their friends. Map out how you'll show up at each stage.
DISCOVER: AWARENESS |
INTEREST: CONSIDERATION |
PURCHASE: CONVERSION |
TALK ABOUT IT: ADVOCACY |
How will people first hear about your show? |
What will help them decide to buy? |
How will you turn their interest into a sale? |
How will you get people talking? |
e.g. Social media, Fringe website, word of mouth, posters |
e.g. Trailer, reviews, photos, past show awards |
e.g. Early bird pricing, Meta ads, midweek deals |
e.g. Ask for reviews, Audience reacts, share user photos, referral offers |
Your Marketing Action Plan
Turn your goals into a simple set of actions. This is the plan you'll actually work with from day to day.
TIP: On average, it takes seven touchpoints before someone decides to buy. Don't rely on a single post or ad, plan for repeat exposure across a few channels. See section 6 choose the marketing channels available.
OBJECTIVE |
WHAT YOU'LL DO |
CHANNEL |
BUDGET |
HOW YOU'LL MEASURE IT |
e.g. Grow email database to 2,000 subscribers |
e.g. Run a prize giveaway to encourage enews sign-ups |
e.g. Facebook |
e.g. $100 |
e.g. Number of new subscribers |
Your Marketing Budget
A marketing budget keeps your advertising spend realistic and tied to what you can actually expect to sell.
When working out how many tickets you need to sell to break even, don't be more ambitious than 20–25% of your total ticket inventory, especially if this is your first Fringe, or previous seasons haven't sold a high percentage of tickets.
Setting your ticket price
• What can your audience realistically afford?
• What are similar shows charging at Fringe?
• Does the price feel fair for what people are getting, and does it line up with other Fringe pricing?
• Think about when discounting makes sense, and when it doesn't
• Use Fringe pricing tools like Fringe Memberships
Working out your break-even point
• Add up your costs: registration, venue hire, marketing, crew, cast, etc.
• Add up your potential income: grants, sponsors, crowdfunding, private investment, and box office
Once you've done this, use our marketing budget template to plan your advertising spend.
Open the marketing budget template
TIP: As a rough guide, your marketing budget should be about 10% of your expected revenue. If you're expecting to sell $5,000 worth of tickets, budget around $500.
Marketing Channels to Consider
Not every channel will suit your show or budget, but it helps to see the full picture before you decide where to focus. Use this as a checklist when you're filling out your Marketing Action Plan above.
CATEGORY |
CHANNELS TO CONSIDER |
Social media |
Instagram, Facebook, TikTok, YouTube, Threads, LinkedIn, Pinterest |
Paid digital advertising |
Meta ads, Google Search ads, Google Display ads, YouTube ads, TikTok ads, retargeting ads |
Email & direct |
Email newsletter/EDMs, SMS reminders, direct mail or postcards to past patrons |
Fringe-provided channels |
Fringe website ads, the Fringe Guide, the Fringe app, Fringe's own social media, Fringe EDMs, Fringe digital screens |
Press & PR |
Local news (print & online), radio, TV, podcasts, reviewers & critics, media releases, influencer outreach |
Print & outdoor |
Posters, flyers/postcards, street press, venue banners & signage, A-frames, vehicle signage |
Word of mouth & community |
Friends & family, past audience referrals, community groups/clubs, workplace networks, local Facebook groups |
Partnerships & collaborations |
Cross-promotion with other artists, venue partnerships, local business tie-ins, sponsorships, cultural/community orgs, schools/unis |
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On the ground |
Flyering, busking/street teasers, preview performances, market stalls/festival hubs, Honey Pot networking events |
Reviews & advocacy |
Audience reviews/Fringe reacts, user-generated content/social shares, referral incentives (e.g. bring-a-friend discounts) |
Your own website & content |
Show landing page, blog/behind-the-scenes content, trailer or promo video |
Quick-start checklist
☐ Set 2–3 clear, realistic goals
☐ Build a simple picture of your audience
☐ Map how people go from hearing about your show to buying a ticket
☐ List the tactics and channels you'll actually use
☐ Set a realistic budget
☐ Track how your campaign is performing
Download the Template
Use the editable Marketing Strategy Template
Additional Resources
- Make sure to check our Analytics and Pixel Tracking resource to help you understand how to track your campaign performance.
- Contact the Marketing Team marketing@adelaidefringe.com.au.
