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Understanding your ticket sales and audience data is crucial for a successful Adelaide Fringe season. This guide will walk you through using Manage My Tix, your essential online portal for all ticketing reports and show management.

Contents

Manage My Tix

Manage My Tix is your one-stop-shop for all your ticketing reports. You can find it here.

Your login details can be found on the 'Reports' tab on your 'My Festival' dashboard (right here.)

It will look something like this:

  • USERNAME: COM1234
  • PASSWORD: youremailaddress@emails.com.au

Below you'll find various resources to help you learn how to use the functionalities of Manage My Tix.

How To: Create and Schedule Ticketing Reports

Learn how to find your logins, and then access and schedule your ticketing reports by visiting the guide on how to: create and schedule ticketing reports. These reports provide valuable insights into your sales performance, helping you track progress and make informed decisions.

How To: Access Your Audience Door List

Accessing your customer door lists in Red61 is straightforward. Follow the instructions in the guide on how to: access your audience door list. This list is essential for managing your show's entry, allowing you to check attendees off as they arrive.

How To: Access Your Customer Data

Understand how to access the information of customers who have opted in to be contacted by you with this step-by-step guide on how to: access your customer data. This data is invaluable for post-Fringe marketing and building your audience for future shows.

How To: Issue Presenter Comp Tickets

Learn more about comp tickets and how you can allocate them by reading our guide on how to: issue comp tickets. Comp tickets are a great way to invite media, industry professionals, or special guests to your show.

How To: Set Fringe Insider Tickets

For a comprehensive resource on what Fringe Insider tickets are and how you can allocate them through Manage My Tix, refer to our guide on how to: set Fringe Insider tickets. These tickets are an excellent tool to drive early ticket sales. In an effort to drive early ticket sales whilst maximising box office potential, Fringe Insider tickets will not become available to customers of the Fringe Insider database until February 2026.

Summary

  • Manage My Tix is your central hub for all ticketing and audience reports.
  • Your login details are found on the 'Reports' tab in your 'My Festival' dashboard.
  • Utilise the various guides within Manage My Tix to access door lists, customer data, and issue comp tickets.
  • Fringe Insider tickets are a valuable tool for early sales, becoming available to the database in February 2025.

Additional Resources