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Understanding your ticket sales and audience data is crucial for a successful Adelaide Fringe season. This guide will walk you through using Manage My Tix, your essential online portal for all ticketing reports and show management.

Contents

Manage My Tix

Manage My Tix is your one-stop-shop for all your ticketing reports. You can find it here.

Your login details can be found on the 'Reports' tab on your 'My Festival' dashboard (right here.)

It will look something like this:

  • USERNAME: COM1234
  • PASSWORD: youremailaddress@emails.com.au

Below you'll find various resources to help you learn how to use the functionalities of Manage My Tix.

How To: Create and Schedule Ticketing Reports

Learn how to find your logins, and then access and schedule your ticketing reports by visiting the guide on how to: create and schedule ticketing reports. These reports provide valuable insights into your sales performance, helping you track progress and make informed decisions.

How To: Access Your Audience Door List

Accessing your customer door lists in Red61 is straightforward. Follow the instructions in the guide on how to: access your audience door list. This list is essential for managing your show's entry, allowing you to check attendees off as they arrive.

How To: Access Your Customer Data

Understand how to access the information of customers who have opted in to be contacted by you with this step-by-step guide on how to: access your customer data. This data is invaluable for post-Fringe marketing and building your audience for future shows.

How To: Issue Presenter Comp Tickets

Learn more about comp tickets and how you can allocate them by reading our guide on how to: issue comp tickets. Comp tickets are a great way to invite media, industry professionals, or special guests to your show.

How To: Add, Remove, and Manage Some Key Discounts and Offers

With your COM login, you can now add, remove, and manage the capacity of a few key discounts and offers all on your own — no need to email the Ticketing team. You’re in control! Jump in and opt in anytime, giving you flexibility right through the season.
Visit our guide here on how to: add discounts and offers to my event via Manage My Tix. 

Summary

  • Manage My Tix is your central hub for all ticketing and audience reports.
  • Your login details are found on the 'Reports' tab in your 'My Festival' dashboard.
  • Utilise the various guides within Manage My Tix to access door lists, customer data, and issue comp tickets.
  • Add, remove, and manage key discounts and offers independently throughout the season.

Additional Resources